All case studies
Telemetry
How we solved it with Claro
Mi Claro super app.
- Client
- Claro
- Country
- Colombia
- Sector
- Telecommunications
The problem
Understanding how customers use the app in order to decide what to improve.
The solution
Consulting and telemetry: an event plan, funnels and dashboards for data analysis.
Why it worked
A single event plan for the whole app, funnels for every flow and dashboards ready for the team to prioritize with data instead of hunches.
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