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Telecommunications

Deciding with data in the Mi Claro super app.

Claro needed to understand how customers use the Mi Claro app to decide what to improve.

What this sector demands

  1. 1

    Scale changes the rules

    Millions of lines turn any detail into an incident. You measure before you decide.

  2. 2

    Nobody improves what they cannot see

    Without an event plan, each team argues with its own version of the data.

  3. 3

    Systems from several eras coexist

    The new has to talk to what has been running for years, without breaking it.

What we built

Claro needed to understand how customers use the Mi Claro app to decide what to improve.

We did the consulting and the telemetry: an event plan, funnels and dashboards for data analysis.

What we work with

  • PostHog
  • Plan de eventos
  • Embudos
  • Tableros

The case behind it

Deciding with data in the Mi Claro super app.See the project

Other industries

Do you work in this sector?

Tell us what you are trying to solve. We reply by email with what we would do and what it would take.

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