All case studies
Multichannel AI
How we solved it with Imagiq, Accesify and Fridoom
Commerce and personal finance in Colombia.
- Client
- Imagiq, Accesify and Fridoom
- Country
- Colombia
- Sector
- Customer support
The problem
Customers writing on WhatsApp, Instagram and the web at all hours, with the same questions.
The solution
An AI agent connected to the catalog, stock and stores, that answers on every channel.
Why it worked
One intelligence for every channel, with instant answers and the team free to sell.
Tools
- OpenAI
- LangGraph
- WhatsApp Business API
- Meta Graph API
- NestJS
- PostgreSQL
Project images
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